Tag Archives: Gypsy

Cricut Design Studio activation trouble

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In the last couple of years I had gotten a Cricut Expression, then a bit later there was a deal at Michael’s to buy a few cartridges and get a Free copy Design Studio via mail-in rebate.

I did everything and got an email response with my accepted rebate and all the information in that email to download and Activate the software officially.

I did that … downloaded, and had trouble with it running on my then Win XP latptop. I tried another computer, same OS, same problem. So I looked online, and found a scrapbook online dealer who had an older copy of the software on their site for dowload. I downloaded it and used my serial number for activation and it worked! (I actually wrote about it all on this blog at the time.) But I didn’t ever really use it. That was a computer that was left behind long ago.

This past Autum (2009) I was able to buy a Gypsy. I had tried to, before that, initiate support to get my Activation released so that I could install and use it fully, but I found little help in that. At one point on provocrafts site I had a support ticket open, and then another time I went back and it was all re-done, they upgraded something or something and my stuff was gone. I re-submitted and at some point after doing more and more with email I did get a response in February that they’d help me in customer support if I sent my proof of purchase & serial number to them.

I did, but never got a reponse, which is good since I did get a NEW computer again just last week. So having software that is like this is difficult, it doesn’t allow for re-installation easily. Anyhow, if I’d gotten a fulfillment then I would have maybe installed and activated, or might not have, since I wanted to, at that time, Upgrade to Win 7 and wanted to clean install, thus would have to re-install everything, so I could have had the freedom to wait, then when the opportunity to buy a new laptop came around I would have been able to get Design Studio running right now.

But no. I’m writing about it here that I’ve sent a second email to them. This time I got an automatic response email assigning me to a Support Ticket. It’s a never ending cycle. Support Ticket open, lost. Support Ticket open, ignored, finally email gotten later that it was closed, then later got email from a support person saying they’d help if I’d send this and that to them … so nothing happened when I did, I let it go. So today I tried and saw that it was a month ago that the last stuff happened, and maybe they reset my code without telling me? No, the serial number I have still doesn’t work. So I re-submitted via email, putting the “proof” in as an attachment of an email. That’s the only PROOF I have. They had better accept it or at least  say something about it. I won’t be ignored.

The point of this is I hate making phone calls, and so I don’t have that as an option. It shouldn’t be so hard to get this resolved via email, for goodness sake. Just ’cause phone calls help some people get their activation available again doesn’t mean that’s the only way it can be done when it is stated in email to me that I can do it by email to support. So … I’m waiting.

The biggest beef I have about this is that it’s so hard to re-install something when you have such controls over unlocking the product like provocraft has. It’s nice to be official, but very limiting on how it works out.

Cricut Gypsy & Cartridges

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I bought a Cricut Gypsy at the end of November 2009. There was a cricutrewards.com point bonus and a cricut.com $100 store credit bonus for buying the Gypsy at that time. I didn’t get anything from either place then. I wasn’t sure what to get, there being so many cartridges that I would love to have …

Today I finally bit the bullet and made myself look and choose. So I chose a newer cartridge “Forever Young” which is very girly/fashion oriented. Nice for cards to sisters, daughters, pages about them in scrapbooks, room decorations, etc.

I also chose a Cricut tool, the spatula, which I’ve wanted since having the Cricut Expression, but have only looked in Michael’s for it and they have never had it when I’ve looked. I had to pay for shipping, but no tax, but it all came out of the $100 store credit. I have less than $10 left, but more than $9. Nicely, I can add money from a credit card and let it sit there until I use it. Just like my Playstation Wallet. Makes it easier to buy when I’m ready to buy. Sounds sort of dumb, but it’s easier to divide the moments. Put money in a spot to just automatically get easier than using a credit card. Use the credit card when you aren’t overprocessing information about what you are buying. Only having a decision on how much money to add, then freely choose stuff another time, within those limits. In any case, I like it.

There are several other cartridges I’d like to have, some new, some older. One of the older ones I can get from cricutrewards.com if I get 100 more points, which I may get from buying this newer cartridge on cricut.com The one I’m speaking of is “Tags, Bags, Boxes, and More”

There are less interesting cartridges available on cricutrewards. Most of the stuff I’d like isn’t there. Also, there is some kind of sale at Michael’s this week, $39 on cricut cartridges. I couldn’t tell from their ad whether it was all, or just particular ones. Not that I’ll have the opportunity to buy any.

I’ve moved my Cricut Expression to the basement, setting up my crafting things down there finally, but then the cold came, such a mild winter until I moved some of my major things to the basement. It’s just too cold to work down there. I’m getting my crafting self back after a dull January/February so far. Actually I HAVE been doing some, working on my scrapping calendar which I got for Christmas, it’s a kit in a calendar. All calendar pages are blank grids. Color & Print papers and stickers for all the numbers and design elements are in the back of the calendar. There is plenty to work with to embellish the top half to death. Layer after layer of paper on paper and a photo on top. I have the basic structure of the top half done through April, only the whole thing done for January and now February, when the bug hits I take it down and do more work. At the end of the year I’ll take the calendar apart and put it all in an 8×8 album, in the same order as the calendar, so any notations are there in a 2010 scrapbook.

I need to get scrappier and also make cards galore this year. I need to get that all up and running so that maybe I’ll truly make a card to send for Christmas in 2010. I made 2 1/2 prototype cards in 2009. All for naught. But I did use my Gypsy, it was great!