Barely to 7 mo. with this device, and the right screen suddenly started showing a line on everything but solid black. Like a translucent line, softer at the edges, not thin, thicker with the soft edges. <\/p>\n\n\n\n
It was even more obvious when I put just a single color on the screens. The right screen was a different brightness, and the color was different too. More ghostly lines were looking to be forming in the middle. <\/p>\n\n\n\n
So yesterday I made the decision to figure out what I could do. Manufacturer Warranty in effect so had to go to Microsoft, but I did, and now have my pristine looking phone in a box ready to ship to them. No scratches or cracks or any defect but that horrible right-side screen.<\/p>\n\n\n\n
I took all the bumpers and skins off and the sim out. I don’t know what I will be offered in exchange for a few or more days (before Christmas would be nice to know) –my fear is they won’t have an Obsidian like I had to give me. <\/p>\n\n\n\n
Stock out there has been slim pickings, so that bleeds into what Microsoft can do as well.<\/p>\n\n\n\n
I am without a phone now. Dependent on others for communication. My family just phone calls and texts so I have nothing to communicate with at a distance.<\/p>\n\n\n\n
Oh well, the introvert can deal with that just fine in reality. <\/p>\n","protected":false},"excerpt":{"rendered":"
Barely to 7 mo. with this device, and the right screen suddenly started showing a line on everything but solid black. Like a translucent line, softer at the edges, not thin, thicker with the soft edges. It was even more obvious when I put just a single color on the screens. The right screen was […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1014],"tags":[1602,117,1628],"class_list":["post-6536","post","type-post","status-publish","format-standard","hentry","category-devices","tag-microsoft-surface-duo-2","tag-phone","tag-rma"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":5695,"url":"https:\/\/hyperthinking.us\/weblog\/2022\/05\/23\/camera-phones\/","url_meta":{"origin":6536,"position":0},"title":"Camera Phones","author":"Maisy","date":"Monday, May 23, 2022","format":false,"excerpt":"I'm getting a new phone this week, which means I'm giving my old phone to my youngest kid (it has fallen on it's face twice, scratches ... he doesn't care.) My Samsung Note20 Ultra -- I am happily giving up. Its wonderful S-pen I will miss, but the camera I\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6675,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/20\/broken-duo-2-back-hacky-fix\/","url_meta":{"origin":6536,"position":1},"title":"Broken Duo 2 Back hacky-fix","author":"Maisy","date":"Monday, February 20, 2023","format":false,"excerpt":"Matte skin on Duo 2, see all the cracks and smashes Close-up of the worst smashes and cracks, Matte Skin still on. Glossy Accents in three layers, messy, not trying not to be unmessy. All the worst cracks are very visible still (White Lines), but the glass is stable, skinnable\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":6581,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/13\/pixel-7-fills-the-gap-barely\/","url_meta":{"origin":6536,"position":2},"title":"Pixel 7 fills the gap, barely","author":"Maisy","date":"Friday, January 13, 2023","format":false,"excerpt":"I like my Pixel 7. I just really miss my Duo 2 and can't wrap my head around not having still. It's a waiting game to see if I can get another and one issue is clear that make having the Pixel 7 as my phone, and a Duo for\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6545,"url":"https:\/\/hyperthinking.us\/weblog\/2022\/12\/26\/no-christmas-photos-because\/","url_meta":{"origin":6536,"position":3},"title":"No Christmas Photos Because …","author":"Maisy","date":"Monday, December 26, 2022","format":false,"excerpt":"Many weeks ago I got my now very difficult to charge Handycam out (2008 Christmas present) to get using it again and set it up on my tripod on Christmas morning. Plans go awry. Charging, on my desk, it fell off suddenly and there it goes. Plans scrapped. It won't\u2026","rel":"","context":"In "Events"","block_context":{"text":"Events","link":"https:\/\/hyperthinking.us\/weblog\/category\/events\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6637,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/23\/warranty-case-microsoft-surface-support-about-duo-2\/","url_meta":{"origin":6536,"position":4},"title":"Warranty Case – Microsoft Surface Support about Duo 2","author":"Maisy","date":"Monday, January 23, 2023","format":false,"excerpt":"Email 12\/20\/2022 - Your service order has been created. Email 12\/28\/2022 - Your order is being processed. Email 12\/28\/2022 - Your packaged has arrived at our service center. Email 1\/1\/2023 - An Update Regarding Your Service Order We continue to anticipate a longer than normal fulfilment time for your service\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6558,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/09\/upgrading-on-att-to-pixel-7\/","url_meta":{"origin":6536,"position":5},"title":"Upgrading on AT&T to Pixel 7","author":"Maisy","date":"Monday, January 9, 2023","format":false,"excerpt":"I miss my Duo 2 soooo much. Like a runaway cat that got out. My Surface Duo 2 is in for warranty exchange but languishing in the system. Not knowing whether or not I'll get one back ever is up in the air. (Not secretly wishing I do get one,\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/01\/71FAOrMvwL._AC_SL1500_.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/01\/71FAOrMvwL._AC_SL1500_.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/01\/71FAOrMvwL._AC_SL1500_.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/01\/71FAOrMvwL._AC_SL1500_.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/01\/71FAOrMvwL._AC_SL1500_.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/comments?post=6536"}],"version-history":[{"count":1,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6536\/revisions"}],"predecessor-version":[{"id":6537,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6536\/revisions\/6537"}],"wp:attachment":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/media?parent=6536"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/categories?post=6536"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/tags?post=6536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}