{"id":6552,"date":"2023-01-05T13:54:29","date_gmt":"2023-01-05T18:54:29","guid":{"rendered":"https:\/\/hyperthinking.us\/weblog\/?p=6552"},"modified":"2023-01-06T16:04:50","modified_gmt":"2023-01-06T21:04:50","slug":"day-after-day-no-email-from-microsoft","status":"publish","type":"post","link":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/05\/day-after-day-no-email-from-microsoft\/","title":{"rendered":"Day after day no email from Microsoft"},"content":{"rendered":"\n

<\/p>\n\n\n\n

1\/1\/2023 I got a delay sort of message via email from Microsoft about my Duo 2 warranty service.<\/p>\n\n\n\n

\n

We continue to anticipate a longer than normal fulfilment time for your service order, as a result you may experience a delay. You will receive a notification to inform you of any updates.

We apologize for any inconvenience and appreciate your patience<\/p>\nMicrosoft Email on Jan. 1, 2023<\/em><\/cite><\/blockquote>\n\n\n\n

I sent the device on the 20th of Dec.<\/p>\n\n\n\n

They got it on 28th.<\/p>\n\n\n\n

What is the rest of this:<\/p>\n\n\n\n

“Your device is on its way”<\/p>\n\n\n\n

“Your device has been delivered”<\/p>\n\n\n\n

“1\/1\/2023”<\/p>\n\n\n\n

The below is what shows on the website for this service order:<\/p>\n\n\n\n

\n
    \n
  1. Order created12\/20\/2022<\/li>\n\n\n\n
  2. Send us your package Print shipping label<\/a>12\/20\/2022<\/li>\n\n\n\n
  3. Your package is at the service center12\/28\/2022<\/li>\n\n\n\n
  4. Your device is on its way<\/li>\n\n\n\n
  5. Your device has been delivered<\/li>\n\n\n\n
  6. 1\/1\/2023<\/li>\n\n\n\n
  7. Order completed<\/li>\n<\/ol>\n<\/blockquote>\n\n\n\n

    I’m quite annoyed that this is dragging out for so long. 20th of Dec. to 5th of Jan. <\/p>\n\n\n\n

    That 1-1-2023 email arrived at 6:37am. So it’s now the 5th day since then. Sigh.<\/p>\n\n\n\n

    I want a Duo 2 again. I want one that works and keeps working.<\/p>\n","protected":false},"excerpt":{"rendered":"

    1\/1\/2023 I got a delay sort of message via email from Microsoft about my Duo 2 warranty service. We continue to anticipate a longer than normal fulfilment time for your service order, as a result you may experience a delay. You will receive a notification to inform you of any updates. We apologize for any […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Dragging on and on and on :( #MicrosoftDuo2 #WarrantyService ","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1014],"tags":[1602,1632,1631],"class_list":["post-6552","post","type-post","status-publish","format-standard","hentry","category-devices","tag-microsoft-surface-duo-2","tag-too-slow","tag-warranty"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":6637,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/23\/warranty-case-microsoft-surface-support-about-duo-2\/","url_meta":{"origin":6552,"position":0},"title":"Warranty Case – Microsoft Surface Support about Duo 2","author":"Maisy","date":"Monday, January 23, 2023","format":false,"excerpt":"Email 12\/20\/2022 - Your service order has been created. Email 12\/28\/2022 - Your order is being processed. Email 12\/28\/2022 - Your packaged has arrived at our service center. Email 1\/1\/2023 - An Update Regarding Your Service Order We continue to anticipate a longer than normal fulfilment time for your service\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6634,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/21\/no-news-on-warranty-duo-2-this-last-week\/","url_meta":{"origin":6552,"position":1},"title":"No news on Warranty Duo 2 this last week","author":"Maisy","date":"Saturday, January 21, 2023","format":false,"excerpt":"I haven't heard anything from my Microsoft Surface Duo 2 warranty case this last week. It's pretty nerve wracking for an introvert dealing with this. Maybe in the next week they'll get more in stock to deal with warranties and maybe I'll get one MAYBE. How many are sitting there\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6581,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/13\/pixel-7-fills-the-gap-barely\/","url_meta":{"origin":6552,"position":2},"title":"Pixel 7 fills the gap, barely","author":"Maisy","date":"Friday, January 13, 2023","format":false,"excerpt":"I like my Pixel 7. I just really miss my Duo 2 and can't wrap my head around not having still. It's a waiting game to see if I can get another and one issue is clear that make having the Pixel 7 as my phone, and a Duo for\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6640,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/26\/oh-my-hearts-delight\/","url_meta":{"origin":6552,"position":3},"title":"Oh, my heart’s delight","author":"Maisy","date":"Thursday, January 26, 2023","format":false,"excerpt":"I got a response to my Microsoft Surface Warranty emails the other day, he is still waiting on something to come in, the guy is checking for me still. (Refund continues to be an option if I want... which is not what I want, I have no clue how the\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6675,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/20\/broken-duo-2-back-hacky-fix\/","url_meta":{"origin":6552,"position":4},"title":"Broken Duo 2 Back hacky-fix","author":"Maisy","date":"Monday, February 20, 2023","format":false,"excerpt":"Matte skin on Duo 2, see all the cracks and smashes Close-up of the worst smashes and cracks, Matte Skin still on. Glossy Accents in three layers, messy, not trying not to be unmessy. All the worst cracks are very visible still (White Lines), but the glass is stable, skinnable\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":6536,"url":"https:\/\/hyperthinking.us\/weblog\/2022\/12\/21\/my-duo-2-has-to-be-replaced\/","url_meta":{"origin":6552,"position":5},"title":"My Duo 2 has to be replaced","author":"Maisy","date":"Wednesday, December 21, 2022","format":false,"excerpt":"Barely to 7 mo. with this device, and the right screen suddenly started showing a line on everything but solid black. Like a translucent line, softer at the edges, not thin, thicker with the soft edges. It was even more obvious when I put just a single color on the\u2026","rel":"","context":"In "Devices"","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/comments?post=6552"}],"version-history":[{"count":2,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6552\/revisions"}],"predecessor-version":[{"id":6556,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6552\/revisions\/6556"}],"wp:attachment":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/media?parent=6552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/categories?post=6552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/tags?post=6552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}