{"id":6640,"date":"2023-01-26T07:12:26","date_gmt":"2023-01-26T12:12:26","guid":{"rendered":"https:\/\/hyperthinking.us\/weblog\/?p=6640"},"modified":"2023-01-26T07:12:26","modified_gmt":"2023-01-26T12:12:26","slug":"oh-my-hearts-delight","status":"publish","type":"post","link":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/26\/oh-my-hearts-delight\/","title":{"rendered":"Oh, my heart&#8217;s delight"},"content":{"rendered":"\n<p>I got a response to my Microsoft Surface Warranty emails the other day, he is still waiting on something to come in, the guy is checking for me still. (Refund continues to be an option if I want&#8230; which is not what I want, I have no clue how the refund would work out anyhow&#8230; <a href=\"https:\/\/hyperthinking.us\/weblog\/2023\/01\/23\/warranty-case-microsoft-surface-support-about-duo-2\/#FemaleAccent\" data-type=\"URL\" data-id=\"https:\/\/hyperthinking.us\/weblog\/2023\/01\/23\/warranty-case-microsoft-surface-support-about-duo-2\/#FemaleAccent\" target=\"_blank\" rel=\"noreferrer noopener\">the female on the phone call is the only interface I had about a refund, I couldn&#8217;t make sense of anything else she said with that accent<\/a>.)<\/p>\n\n\n\n<p>I want a decent device from them, not money to take a chance on something out there. I need a Duo 2, I really want one again. The two screens and aspect ratio&#8230;<\/p>\n\n\n\n<p class=\"has-text-align-center has-luminous-vivid-amber-color has-text-color has-source-serif-pro-font-family has-large-font-size\" style=\"font-style:normal;font-weight:600;text-transform:capitalize\"> Oh, my heart&#8217;s delight.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I got a response to my Microsoft Surface Warranty emails the other day, he is still waiting on something to come in, the guy is checking for me still. (Refund continues to be an option if I want&#8230; which is not what I want, I have no clue how the refund would work out anyhow&#8230; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1014],"tags":[1635,1602,1646],"class_list":["post-6640","post","type-post","status-publish","format-standard","hentry","category-devices","tag-duo-2","tag-microsoft-surface-duo-2","tag-warranty-exchange"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":6637,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/23\/warranty-case-microsoft-surface-support-about-duo-2\/","url_meta":{"origin":6640,"position":0},"title":"Warranty Case &#8211; Microsoft Surface Support about Duo 2","author":"Maisy","date":"Monday, January 23, 2023","format":false,"excerpt":"Email 12\/20\/2022 - Your service order has been created. Email 12\/28\/2022 - Your order is being processed. Email 12\/28\/2022 - Your packaged has arrived at our service center. Email 1\/1\/2023 - An Update Regarding Your Service Order We continue to anticipate a longer than normal fulfilment time for your service\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6671,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/10\/i-am-being-forced-to-get-a-refund\/","url_meta":{"origin":6640,"position":1},"title":"I am being FORCED to get a Refund from Microsoft for my Duo 2 &#038; getting one in need of some love from Ebay.","author":"Maisy","date":"Friday, February 10, 2023","format":false,"excerpt":"Waiting on Microsoft to email me with the link to put in my banking info to complete the Stupid Microsft Refund. It's the only recourse now. Totally sucks. I have purchased a broken Duo 2 that works but the back glass is cracked ... maybe a speaker issue because of\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":6634,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/21\/no-news-on-warranty-duo-2-this-last-week\/","url_meta":{"origin":6640,"position":2},"title":"No news on Warranty Duo 2 this last week","author":"Maisy","date":"Saturday, January 21, 2023","format":false,"excerpt":"I haven't heard anything from my Microsoft Surface Duo 2 warranty case this last week. It's pretty nerve wracking for an introvert dealing with this. Maybe in the next week they'll get more in stock to deal with warranties and maybe I'll get one MAYBE. How many are sitting there\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6552,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/05\/day-after-day-no-email-from-microsoft\/","url_meta":{"origin":6640,"position":3},"title":"Day after day no email from Microsoft","author":"Maisy","date":"Thursday, January 5, 2023","format":false,"excerpt":"1\/1\/2023 I got a delay sort of message via email from Microsoft about my Duo 2 warranty service. We continue to anticipate a longer than normal fulfilment time for your service order, as a result you may experience a delay. You will receive a notification to inform you of any\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6675,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/20\/broken-duo-2-back-hacky-fix\/","url_meta":{"origin":6640,"position":4},"title":"Broken Duo 2 Back hacky-fix","author":"Maisy","date":"Monday, February 20, 2023","format":false,"excerpt":"Matte skin on Duo 2, see all the cracks and smashes Close-up of the worst smashes and cracks, Matte Skin still on. Glossy Accents in three layers, messy, not trying not to be unmessy. All the worst cracks are very visible still (White Lines), but the glass is stable, skinnable\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/PXL_20230215_183726319-01-scaled.jpeg?fit=766%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":6659,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/09\/stupid-microsoft\/","url_meta":{"origin":6640,"position":5},"title":"Stupid Microsoft","author":"Maisy","date":"Thursday, February 9, 2023","format":false,"excerpt":"They canceled my replacement order, which was going from Dec 20, 2022 to when they canceled it with no fanfare, no reason on Feb 5th of 2023. In the very beginning of January 2023 I emailed support and a guy there back and forthed with me through to Jan 24th\u2026","rel":"","context":"In &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/hyperthinking.us\/weblog\/category\/general\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/comments?post=6640"}],"version-history":[{"count":1,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6640\/revisions"}],"predecessor-version":[{"id":6642,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6640\/revisions\/6642"}],"wp:attachment":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/media?parent=6640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/categories?post=6640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/tags?post=6640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}