{"id":6659,"date":"2023-02-09T09:05:21","date_gmt":"2023-02-09T14:05:21","guid":{"rendered":"https:\/\/hyperthinking.us\/weblog\/?p=6659"},"modified":"2023-02-09T09:31:12","modified_gmt":"2023-02-09T14:31:12","slug":"stupid-microsoft","status":"publish","type":"post","link":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/09\/stupid-microsoft\/","title":{"rendered":"Stupid Microsoft"},"content":{"rendered":"\n<p>They canceled my replacement order, which was going from Dec 20, 2022 to when they canceled it with no fanfare, no reason on Feb 5th of 2023.<\/p>\n\n\n\n<p>In the very beginning of January 2023 I emailed support and a guy there back and forthed with me through to Jan 24th on a new Case # submitting all the documents &amp; exchange or refund were my two options, both green lit, then total silence and no responses to my asking updates, and then on Feb. 5th I ask them to confirm I still have a process running for warranty exchange\/refund and finally late on the Feb. 8th I got a NEW service person emailing me with a NEW case # and had to start all over again but now they only give me info about a REFUND that there are no devices for exchange.<\/p>\n\n\n\n<p>The first guy was sympathetic, empathetic, giving hope right and left.<\/p>\n\n\n\n<p>The second guy absolute, and depressing.<\/p>\n\n\n\n<p>The point is the first guy preyed on me, shining me on.<\/p>\n\n\n\n<p>Damn guy <a rel=\"noreferrer noopener\" href=\"https:\/\/hyperthinking.us\/weblog\/2023\/01\/26\/oh-my-hearts-delight\/\" data-type=\"post\" data-id=\"6640\" target=\"_blank\">tweaked my Fi (hidden agenda)<\/a>, then slammed my PoLR &#8211; FFFFFFFFFFFFFF WHY YOU PIECE OF #$&amp;*<\/p>\n","protected":false},"excerpt":{"rendered":"<p>They canceled my replacement order, which was going from Dec 20, 2022 to when they canceled it with no fanfare, no reason on Feb 5th of 2023. In the very beginning of January 2023 I emailed support and a guy there back and forthed with me through to Jan 24th on a new Case # [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":false,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-6659","post","type-post","status-publish","format-standard","hentry","category-general"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":6640,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/26\/oh-my-hearts-delight\/","url_meta":{"origin":6659,"position":0},"title":"Oh, my heart&#8217;s delight","author":"Maisy","date":"Thursday, January 26, 2023","format":false,"excerpt":"I got a response to my Microsoft Surface Warranty emails the other day, he is still waiting on something to come in, the guy is checking for me still. (Refund continues to be an option if I want... which is not what I want, I have no clue how the\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6671,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/02\/10\/i-am-being-forced-to-get-a-refund\/","url_meta":{"origin":6659,"position":1},"title":"I am being FORCED to get a Refund from Microsoft for my Duo 2 &#038; getting one in need of some love from Ebay.","author":"Maisy","date":"Friday, February 10, 2023","format":false,"excerpt":"Waiting on Microsoft to email me with the link to put in my banking info to complete the Stupid Microsft Refund. It's the only recourse now. Totally sucks. I have purchased a broken Duo 2 that works but the back glass is cracked ... maybe a speaker issue because of\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2023\/02\/20230107_111305-01-scaled.jpeg?fit=846%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":6637,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/01\/23\/warranty-case-microsoft-surface-support-about-duo-2\/","url_meta":{"origin":6659,"position":2},"title":"Warranty Case &#8211; Microsoft Surface Support about Duo 2","author":"Maisy","date":"Monday, January 23, 2023","format":false,"excerpt":"Email 12\/20\/2022 - Your service order has been created. Email 12\/28\/2022 - Your order is being processed. Email 12\/28\/2022 - Your packaged has arrived at our service center. Email 1\/1\/2023 - An Update Regarding Your Service Order We continue to anticipate a longer than normal fulfilment time for your service\u2026","rel":"","context":"In &quot;Devices&quot;","block_context":{"text":"Devices","link":"https:\/\/hyperthinking.us\/weblog\/category\/devices\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7066,"url":"https:\/\/hyperthinking.us\/weblog\/2023\/12\/13\/christmas-delivery-messed-up\/","url_meta":{"origin":6659,"position":3},"title":"Christmas Delivery messed up","author":"Maisy","date":"Wednesday, December 13, 2023","format":false,"excerpt":"I have one item that was supposed to be delivered on Monday, December 11th. It was Out For Delivery at 11:33am. Later that day Amazon notification so SEE on MAP 11 Stops Away! Clicked to open map, no vehicle on map. 6pm, 7pm, 8pm, 9pm... 10pm..... nothing, then is said\u2026","rel":"","context":"In &quot;Holiday&quot;","block_context":{"text":"Holiday","link":"https:\/\/hyperthinking.us\/weblog\/category\/holiday\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7134,"url":"https:\/\/hyperthinking.us\/weblog\/2024\/02\/25\/amazon-1-day-prime-shipping\/","url_meta":{"origin":6659,"position":4},"title":"Amazon 1-day Prime Shipping","author":"Maisy","date":"Sunday, February 25, 2024","format":false,"excerpt":"I ordered something last week, 1-day Prime Shipping ... delivery on Thursday. Did it happen? No. It went out to USPS and is in a circle-jerk between regional carrier offices and my post office ... and it's never ending. Ordered on the 21st, with next day delivery of the 22nd.\u2026","rel":"","context":"In &quot;Entertainment&quot;","block_context":{"text":"Entertainment","link":"https:\/\/hyperthinking.us\/weblog\/category\/entertainment\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6364,"url":"https:\/\/hyperthinking.us\/weblog\/2022\/11\/02\/another-in-limbo-amazon-vine-shipment\/","url_meta":{"origin":6659,"position":5},"title":"Another in Limbo Amazon Vine Shipment","author":"Maisy","date":"Wednesday, November 2, 2022","format":false,"excerpt":"Amazon Vine -- another order, 3 packages in it, in LIMBO. I hate this because there is no way to verify what is going on, and there is no way to cancel and get my Amazon Vine stuff to taxing back. Ugh. Today it is supposed get here, but that's\u2026","rel":"","context":"In &quot;Amazon Vine&quot;","block_context":{"text":"Amazon Vine","link":"https:\/\/hyperthinking.us\/weblog\/category\/amazon-vine\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2022\/11\/Limbo-shipment.png?fit=923%2C1136&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2022\/11\/Limbo-shipment.png?fit=923%2C1136&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2022\/11\/Limbo-shipment.png?fit=923%2C1136&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hyperthinking.us\/weblog\/wp-content\/uploads\/2022\/11\/Limbo-shipment.png?fit=923%2C1136&ssl=1&resize=700%2C400 2x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/comments?post=6659"}],"version-history":[{"count":6,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6659\/revisions"}],"predecessor-version":[{"id":6666,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/posts\/6659\/revisions\/6666"}],"wp:attachment":[{"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/media?parent=6659"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/categories?post=6659"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hyperthinking.us\/weblog\/wp-json\/wp\/v2\/tags?post=6659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}