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I am being FORCED to get a Refund from Microsoft for my Duo 2 & getting one in need of some love from Ebay.
Waiting on Microsoft to email me with the link to put in my banking info to complete the Stupid Microsft Refund. It’s the only recourse now. Totally sucks. I have purchased a broken Duo 2 that works but the back glass is cracked … maybe a speaker issue because of it. To arrive later. It…
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Warranty Case – Microsoft Surface Support about Duo 2
Email 12/20/2022 – Your service order has been created. Email 12/28/2022 – Your order is being processed. Email 12/28/2022 – Your packaged has arrived at our service center. Email 1/1/2023 – An Update Regarding Your Service Order We continue to anticipate a longer than normal fulfilment time for your service order, as a result you…
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No news on Warranty Duo 2 this last week
I haven’t heard anything from my Microsoft Surface Duo 2 warranty case this last week. It’s pretty nerve wracking for an introvert dealing with this. Maybe in the next week they’ll get more in stock to deal with warranties and maybe I’ll get one MAYBE. How many are sitting there in line before me. My…
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Day after day no email from Microsoft
1/1/2023 I got a delay sort of message via email from Microsoft about my Duo 2 warranty service. We continue to anticipate a longer than normal fulfilment time for your service order, as a result you may experience a delay. You will receive a notification to inform you of any updates. We apologize for any…