Hyperthinking.us

I am being FORCED to get a Refund from Microsoft for my Duo 2 & getting one in need of some love from Ebay.

Waiting on Microsoft to email me with the link to put in my banking info to complete the Stupid Microsft Refund. It’s the only recourse now. Totally sucks. I have purchased a broken Duo 2 that works but the back glass is cracked … maybe a speaker issue because of it. To arrive later. It…

February 10, 2023

Stupid Microsoft

They canceled my replacement order, which was going from Dec 20, 2022 to when they canceled it with no fanfare, no reason on Feb 5th of 2023. In the very beginning of January 2023 I emailed support and a guy there back and forthed with me through to Jan 24th on a new Case #…

February 9, 2023

Oh, my heart’s delight

I got a response to my Microsoft Surface Warranty emails the other day, he is still waiting on something to come in, the guy is checking for me still. (Refund continues to be an option if I want… which is not what I want, I have no clue how the refund would work out anyhow……

January 26, 2023

Warranty Case – Microsoft Surface Support about Duo 2

Email 12/20/2022 – Your service order has been created. Email 12/28/2022 – Your order is being processed. Email 12/28/2022 – Your packaged has arrived at our service center. Email 1/1/2023 – An Update Regarding Your Service Order We continue to anticipate a longer than normal fulfilment time for your service order, as a result you…

January 23, 2023

No news on Warranty Duo 2 this last week

I haven’t heard anything from my Microsoft Surface Duo 2 warranty case this last week. It’s pretty nerve wracking for an introvert dealing with this. Maybe in the next week they’ll get more in stock to deal with warranties and maybe I’ll get one MAYBE. How many are sitting there in line before me. My…

January 21, 2023